...

Privacy Policy of Jaypto Exchange

Effective Date:20 Sep 2024

Jaypto Exchange ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use the Jaypto Exchange platform (the "Platform"). It also describes your privacy rights and how you can exercise them in compliance with the **General Data Protection Regulation (GDPR)** and the **California Consumer Privacy Act (CCPA)

By accessing or using Jaypto Exchange, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, you should not use the Platform.

1.Definitions

Personal Data: Any information that relates to an identified or identifiable individual (e.g., name, email, IP address).

Data Controller: Jaypto Exchange, as the entity responsible for deciding how personal data is processed.

Data Processor: Third-party services that process data on behalf of Jaypto Exchange.

Data Subject: Any individual whose personal data is being collected or processed by Jaypto Exchange.

GDPR: General Data Protection Regulation, the data protection law for EU residents.

CCPA: California Consumer Privacy Act, the data protection law for California residents.

\

Cookies: Small data files that are placed on your device to enhance your user experience.

2. Personal Data We Collect

A. Data You Provide to Us

Account Information: Full name, email address, phone number, date of birth, and password.

KYC Verification Data: Copies of government-issued identification (e.g., passport, driver’s license), proof of address (e.g., utility bills), and other information required for identity verification.

Usage Data: How you use the Platform, including pages visited, links clicked, and interactions with the Platform's features.

Geolocation Data: Your geographic location, based on your IP address or GPS (if enabled).

B. Data We Collect Automatically

We also collect data automatically when you interact with the Platform:

Device Information: IP address, browser type, operating system, and device ID.

Transaction Data: Information related to deposits, withdrawals, and trades, including wallet addresses and transaction IDs.

Customer Support Information: Communication records such as emails, chat messages, and other correspondence with customer support.

C. Data from Third Parties

We may receive personal data about you from:

Third-Party Service Providers: Information from KYC providers, payment processors, and analytics services.

Public Sources: Data from publicly accessible sources to comply with legal obligations, such as AML (Anti-Money Laundering) requirements.

3.How We Use Your Personal Data

Jaypto Exchange uses your personal data for the following purposes:

A. To Provide and Maintain the Platform

Processing deposits, withdrawals, and transactions.

KYC Verification Data: Copies of government-issued identification (e.g., passport, driver’s license), proof of address (e.g., utility bills), and other information required for identity verification.

Providing access to trading services and monitoring activity for suspicious behavior.

B. To Comply with Legal Obligations

Compliance with AML, CTF (Counter-Terrorism Financing), and other regulatory requirements.

Identity verification as part of the KYC process.

Reporting suspicious activities to law enforcement when necessary.

C. To Improve User Experience

Enhancing, personalizing, and improving the Platform based on user behavior and feedback.

- Conducting analysis and research on the effectiveness of the Platform and services.

D.Marketing and Communication

We may receive personal data about you from:

Sending you updates, newsletters, promotions, and information about new products or services (with your consent, where required).

Communicating important updates about your account or changes to our terms and policies.

E.To Protect the Platform

Detecting, investigating, and preventing fraud, abuse, or any unlawful activity.

Ensuring the security and integrity of the Platform, including monitoring access and activity to prevent breaches.

4.Legal Basis for Processing (For EU Users)

Under the GDPR, we rely on the following legal grounds to process your personal data:

  • Illegal Activities:
    • You agree not to use Jaypto Exchange for any unlawful purposes, including money laundering, terrorism financing, or fraud.
    • You may not use the Platform to engage in illegal trading, including the trading of stolen or fraudulent assets.
  • Contractual Necessity:
    • We process your personal data to provide the services you have requested, such as account registration, deposits, and trading.
  • Legal Obligation:
    • We process your personal data to comply with legal obligations, including AML, tax reporting, and regulatory requirements.
  • Legitimate Interest:
    • We process data based on our legitimate interests to improve our services, ensure platform security, and conduct marketing.
  • Consent:
    • Where required, we will obtain your consent before processing your personal data for specific purposes (e.g., sending marketing communications).

5.Your Rights Under GDPR

If you are an EU resident, you have the following rights regarding your personal data:

    • Right to Access:You can request a copy of the personal data we hold about you.
    • Right to Rectification: You can request correction of inaccurate or incomplete personal data.
    • Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
    • Right to Restrict Processing:You can request that we limit how we use your personal data.
    • Right to Data Portability: You can request the transfer of your data to another service provider.
    • Right to Object: You can object to the processing of your data for certain purposes, such as direct marketing.
    • Right to Withdraw Consent: If processing is based on your consent, you can withdraw your consent at any time.

      • To exercise these rights, contact us at [rights@jaypto.com]

6.Your Rights Under CCPA

If you are a California resident, you have the following rights under the CCPA:

  • Right to Know:
    • You have the right to request information about the personal data we collect, how it is used, and with whom it is shared.
  • Right to Deletion:
    • You can request that we delete the personal data we have collected from you, subject to exceptions required for legal compliance.
  • Right to Opt-Out:
    • You have the right to opt-out of the sale of your personal data. Jaypto Exchange does not sell personal data.
  • Right to Non-Discrimination:
    • We will not discriminate against you for exercising any of your rights under the CCPA.
  • To exercise your rights under the CCPA, please contact us at [rights@jaypto.com].

    • 7.Data Sharing and Disclosure

    Jaypto Exchange does not sell personal data. However, we may share your data with:

    • Third-Party Service Providers:
      • For identity verification, payment processing, analytics, and customer support.
    • Regulatory Authorities:
      • When required by law or in compliance with regulatory obligations.
    • Business Transfers:
      • If Jaypto Exchange is involved in a merger, acquisition, or asset sale, your personal data may be transferred to the new entity.
    • Legal Requirements:
      • We may disclose your personal data to comply with legal obligations, respond to legal processes, or protect the rights, property, or safety of our Users.

    8.Data Retention

    We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Data retention periods may vary depending on legal, regulatory, or business requirements. For example:

    • - KYC Data:
      • Retained for at least five years after account closure, as required by AML regulations.
    • Transaction Data:
      • Retained as long as your account is active, and for a specified period afterward for audit and compliance purposes.

    9.Data Security

    Jaypto Exchange uses industry-standard security measures to protect your personal data, including:

    • Encryption:
      • All sensitive data is encrypted in transit and at rest.
    • Access Control:
      • We limit access to personal data to authorized personnel who require access to perform their job functions.
    • Security Audits:
      • Regular audits and assessments are conducted to ensure that our security measures are effective.

      • Despite our best efforts, no system is completely secure, and we cannot guarantee the absolute security of your data. In the event of a data breach, we will notify affected users in compliance with applicable laws.

    10.Cookies and Tracking Technologies

    Jaypto Exchange uses cookies and similar tracking technologies to:

    • Enhance User Experience:
      • Remember your preferences and login details.
    • Analyze Usage:
      • Track and analyze user activity on the Platform to improve performance.
    • Marketing:
      • Provide targeted ads and promotional content.

      • You can control the use of cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.

    11.International Data Transfers

    As a global platform, we may transfer your personal data to countries outside your jurisdiction, including countries that may not have the same data protection laws as your home country. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable laws, such as the use of Standard Contractual Clauses for data transfers under the GDPR.

    12. Children’s Privacy

    Jaypto Exchange is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a minor under the age of 18, we will delete that information as quickly as possible. If you believe that we may have collected such information, please contact us immediately.

    changes by posting the new Privacy Policy on our Platform or by sending an email to registered Users. Continued use of the Platform after the changes take effect constitutes your acceptance of the revised Privacy Policy